Financial Services
Win trust and stay ahead of the competition
The banking industry is undergoing massive disruption due to digital currencies, rising interest rates, sustainable finance options, and the emergence of fintech. Consumer confidence and trust within the industry is also at an all-time low.
Financial services companies need to adopt new technologies and transparent practices. This includes using artificial intelligence and machine learning to improve customer experiences, and investing in data analytics to manage the present and plan for the future.
The coming years will be a time of disruption for banking but also an enormous opportunity for growth.
Working with Hall & Partners gives you access to uncommon insights that help you understand how your customers view the role of financial services.
For the past three decades we’ve worked with some of the world’s best-known financial service brands. We help them navigate change and gain an unmatched advantage.
Transforming the power of insights for a global bank
Bringing together existing knowledge, data and insights to make insights more influential.
Re-Engaging with a Forgotten Brand
Our client was a credit card brand that had not advertised in over two years. Our cross-media project helped reverse the decline in commitment and drive a 15% uplift in website visits and a 13% uplift in the number of customers using the specially created app during the campaign.
What our clients say
We obtained richer insights that enabled us to validate and optimise our comms strategy and provided good guidance on how to convey multiple messages across most appropriate digital channel.
Global Head of Customer Insights
Thanks to the Insights Hub, we have transformed the impact of insight, unleashing its full value and potential. It has really created behavioural change among our stakeholders and among our own team too.
Head of Customer Insight
Expertise
Brand Performance
Measure & build brand equity with a powerful validated growth framework.
Expertise
Brand Strategy
Differentiate your brand with an insight-driven strategy.
Expertise
Campaign Performance
Create inspiring marketing campaigns that engage customers emotionally and get people to act.
Working with us
Working with us
A steer on what you can expect when you partner with us.
Get in touch
Fill out our short contact form and tell us how we can help you. The more detail you can give us, the better. Our goal is to get back to you in hours, not days.
Discovery & proposal
We hop on a discovery call to ensure we are aligned on your brand objectives. A tailored proposal or response will follow.
Uncommon insights
To set up your project for success, we first use our custom 'Design & Align' process. By understanding the intersection of people, brands and culture, we unearth your most valuable uncommon insights.
Measure success
An interactive debrief and feedback session for you and your stakeholders, outlining your strategic priorities and next steps.
Ready to start?
Book a 1-on-1 to learn more about our uncommon insights from our award-winning team.
