Perspectives

Executive Summary: The "holiday shopping season" is a retail construct that no longer matches how consumers behave. Over half of consumers say they'll start planning even earlier this year, but the bigger shift isn't about when shopping starts. Consumers are building brand consideration, evaluating value, and deciding which brands are worth their attention throughout the year. That’s why Shelby Eberlan posits that the brands that win in Q4 are the ones that have spent the rest of the year building mental availability, trust, and relevance — so the holiday promotion converts an existing relationship rather than trying to create one from scratch.
How the holiday shopping season became a year-round retail calendar
Amazon moved Prime Day to late June 2026. Walmart followed with a rival event alongside it. October deal days are expected across Amazon, Walmart, and Target. The old model of a single Q4 sprint has been replaced by a continuous series of commercial moments spread across the year.
Brands have helped accelerate this shift, continually pushing major promotional moments earlier and creating new ones until the boundaries of events such as Black Friday have become increasingly blurred. What was once a distinct shopping moment can now feel like just another promotion in an always-on retail calendar.
But consumers don't reset their brand consideration every time a new commercial moment arrives. They carry perceptions, memories, and preferences from one moment to the next, processing brand information in all the space between those moments.
That makes year-round brand building increasingly important: the brands consumers reach for during peak promotional cycles are the ones that have been showing up consistently, distinctively, and relevantly throughout the year. Without that foundation, brands entering the holiday period have to rely on the promotion itself to create attention and consideration — rather than building on a relationship that already exists.
The brands fighting for attention in Q4 without having built the year-round brand foundation are bringing a coupon to a relationship fight.
Consumers have stopped thinking in seasons
Similarweb found that 28% of consumers plan to focus on fewer, better-chosen gifts this year due to financial stress, messaging fatigue, and emotional overload. As consumers become more deliberate about what they buy and who they buy for, the brands that make it onto their mental shortlist can shape decisions long before the purchase happens.
Self-gifting is another sign that the holiday relationship with brands isn't limited to buying for someone else. People are also choosing brands they already value as a way to reward themselves. At the same time, the rise of Favorite Things gatherings shows how brands can become part of what people recommend and share with others. In both cases, the opportunity for brands goes beyond earning a single transaction: it is about becoming associated with something people value enough to give, recommend, or choose for themselves.
A promotion can drive the transaction. It can’t replace the relationship that makes a brand worth choosing.
Understanding how consumers build brand consideration over time - rather than only at the moment of purchase - is what gives brands a stronger foundation when the holiday purchase moment arrives. The brands that have built those relationships throughout the year are not starting from scratch when consumers begin making their holiday decisions.
Promotions still matter, but promotional noise without brand relevance doesn't
Consumers are genuinely motivated by the opportunity to save, but promotional noise without any prior brand relevance is less likely to cut through. Shoppers are promotion-fatigued, and some go as far as to avoid major sale events altogether.
Lululemon leaned heavily on markdowns through 2025, raising questions about the impact on its premium positioning. Founder Chip Wilson argued publicly that each dollar lost from discounting is a dollar that could have been invested in expanding the power of the brand.
Discounts can create urgency. Brand meaning gives consumers a reason to act.
Crocs took a different approach with Croctober, making the event an expression of the brand rather than simply another promotional window. The month-long activation included 24/7 TikTok Shop livestreams and new ways to reach its audience, reflecting an understanding of how its consumers engage and what makes the brand distinctive. Rather than competing on the same terms as every other retailer during Black Friday, Croctober created a promotional moment built around the Crocs brand and its community.
What consumers call "value" has expanded
According to Deloitte, as much as 40% of perceived brand value stems from factors other than price. Relying on price promotion alone, then, only gets brands 60% of the way there — particularly when competitors are offering similar discounts.
So, what creates that value? Quality, service, authenticity, and consistency. Brands that build trust through clarity and consistency are well positioned to meet customer needs.
Trader Joe's doesn’t run holiday price promotions, yet the consistency of its experience and its seasonally specific, limited offerings create enduring favor and still generate distinct moments to shop.
The role of Q4, then, isn't disappearing. It's changing. The holiday promotional window still matters, and for many categories it's when the transaction happens. However, the strongest activations are the ones that build on brand relevance established throughout the year, rather than trying to create it at the point of purchase.
Key takeaways
- The holiday “season” is no longer a discrete period. Consumer decision-making is continuous, and brand equity is built year-round
- Consumers are constantly evaluating brands, absorbing cues and building mental shortlists long before deal emails arrive. Brands not present earlier in the year risk being absent from those lists
- Promotional noise without prior brand relevance is less effective and potentially damaging; Lululemon’s markdown strategy illustrates the risk
- Up to 40% of perceived brand value comes from factors other than price — quality, service, trust, and authenticity are now core to what “value” means
- Brands that create distinctive moments, like Croctober, can stand apart from crowded promotional windows
- The holiday promotion is a conversion tool, not a substitute for brand building. It works hardest when the relationship already exists
The brands ready for the holiday season are the ones that did the work earlier: building mental availability, earning trust, and staying consistently relevant. By the time the holiday window opens, the relationship should already exist - and pay dividends.
At Hall & Partners, we help brands understand how consideration is built over time and how to use cultural insight and brand tracking to stay meaningfully present with consumers all year long. That helps brands enter the holiday moment with stronger consideration already in place.
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Key Questions
Use Q4 as a moment to activate the brand relationships you've built throughout the year. A well-timed, well-constructed holiday promotion can drive conversion, but it works harder when consumers already understand what makes the brand relevant and why the offer deserves their attention.
Consumers build brand consideration throughout the year, not just during the holiday shopping period. Year-round brand building helps brands establish mental availability, trust, and relevance before consumers are ready to buy, giving holiday promotions an existing relationship to build on.
Yes. Holiday promotions remain an important conversion tool, particularly when consumers are motivated by the opportunity to save. They are more likely to work harder when consumers already understand the brand, its value, and why the offer deserves their attention.
Quality, service, authenticity, consistency, and trust can all contribute to how consumers perceive a brand’s value. Price remains important, but competing on discounts alone does not address the full range of factors that shape value.
Brands can create distinctive moments that reflect their identity, audience, and the way their customers engage. Croctober, for example, extended beyond a traditional promotional window by combining the Crocs brand with new channels and a month-long activation.






